Help & Support

Artwork Checklist

When you place your order, if you’re happy that your files are created to the correct specification, you can simply upload your files to our file server during the order process. Alternatively, you can place your order and go back to your order dashboard at any time and upload your files from there.

 

Before you upload your file, make a quick check against our preferred artwork settings to ensure there are no issues with your print job.

 

Above all please remember that we are here to help you. If you need a assistance please ring us on 01704 893938 and we will be pleased to help you.

Supported File Formats

  • File Formats Supported

    Our preferred file format is the Adobe PDF file, but we can handle all files created by the major professional graphics publishing applications such as QuarkXPress, InDesign, Illustrator, Photoshop, and Corel Draw etc.

     

    We also support many formats created using some of the more obscure applications. Some are listed below, but if you are in any doubt give us a call and we will let you know what we can and can't handle.

  • Notes for PDF files

    Set up documents to correct size

    Set up multiple page documents in running order

    Colour – CMYK

    Bleed – 3mm

    Add crop marks

    Safe area – 3mm

    Resolution – 300dpi

    Fonts – embedded

  • Notes for Word, Powerpoint or RTF files

    Set up documents to correct size

    Set up multiple page documents in running order

    Safe area – 3mm

    Resolution – 300dpi

    Fonts – embedded

  • Notes for JPEG Files

    Set up documents to correct size

    Colour – CMYK

    Safe area – 3mm

    Resolution – 300dpi

    Fonts – embedded

    Bleed – we recommend adding bleed to the document (3mm to all edges)

Pages, Sides and Leaves

Everything you need to know about supplying printready PDF files

Templates and Document Sizes

Order a fantastic FREE Sample Pack

The PrintRobot Guarantee

 

In the highly unlikely event that you are not delighted with your full colour printing we will either replace it free of charge or offer you a full refund.

 

This is our promise.

Copyright 2014 - Ultragraph Ltd  -  PrintRobot is a trading name of Ultragraph Ltd

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